To protect users' rights and interests, BitMart hereby establishes the Guidelines for Managing Abnormal Trading Activities on the BitMart Platform (hereinafter referred to as the “Guidelines”) to supervise and manage trading activities conducted on the platform. If any abnormal trading behaviors are detected, the platform reserves the right to take necessary measures in accordance with these Guidelines, the User Agreement, and other applicable rules. BitMart’s partner institutions—including but not limited to business partners, agents, and brokers—are also bound by these Guidelines and shall fulfill their supervisory obligations over client trading behaviors. They shall promptly identify, stop, and report abnormal trading behaviors of their clients, and must not tolerate, encourage, induce, instigate, or assist any form of abnormal trading. Once users register and use a platform account or service, it signifies that they have read, understood, and accepted the Platform User Agreement as well as all terms and conditions contained in these Guidelines.
Abnormal Trading Behaviors
(1) The following behaviors may be identified as abnormal trading behaviors by the platform, including but not limited to:
- Situations in which abnormal profits are obtained by exploiting system vulnerabilities, defects, or similar issues.
- Illegally obtaining profits through abnormal fee farming or rebate farming, etc. The platform will take corresponding measures, including but not limited to requiring advanced KYC verification, recovering illegal gains, and restricting account permissions.
- Abnormally obtaining profits by inducing or manipulating prices, including repeated self-trading within a single account or counterpart trading between multiple associated accounts, frequent order placement and cancellation by a single account or multiple associated accounts, repeated large-volume order placement and cancellation by a single account or multiple associated accounts, and manipulating prices on other exchanges to obtain abnormal profits on the platform.
- Transferring funds through wash trading with high-buy/low-sell operations, including transferring funds via wash trades using stolen accounts, or transferring abnormal profits of associated accounts through wash trades.
- Controlling multiple accounts to obtain platform rewards, including activity rewards, red envelopes, trial funds, discount vouchers and other incentives.
- Arbitraging trial funds through hedging transactions using a single account or multiple accounts.
- Controlling multiple associated accounts to perform convergent abnormal trading or to circumvent certain platform restrictions.
- Abnormal wash trading behaviors, including rapid open-and-close trading of the same product, or simultaneously opening and closing offsetting positions across multiple products to inflate trading volume.
- Using self-made scripts, emulators, or other non-permitted programs for trading, or using API requests in an abnormally high-frequency manner that affects system security or normal trading order.
- Other abnormal trading situations identified by the platform.
The “associated accounts” mentioned above refer to accounts with clearly identified associated characteristics or consistent behavioral patterns. Associated characteristics include but are not limited to IP addresses, devices, wallet addresses, etc. Behaviors arising from liquidity-providing services—such as self-trading, frequent order placement and cancellation, large-volume order placement and cancellation, or hedging trades between liquidity-service accounts—do not constitute abnormal trading behaviors.
(2) For abnormal trading behaviors, the platform reserves the right to take one or more measures depending on the circumstances, including but not limited to:
- Warning and requiring identity verification (KYC)
- Canceling rewards or preferential fee settings
- Restricting trading
- Restricting withdrawals
- Requesting the return of abnormal gains
- Recovering abnormal gains
- Freezing accounts
- Rolling back transactions and restoring original status
- Other remedies or measures deemed necessary by the platform
Without prejudice to the foregoing measures, the Platform reserves the right to take any necessary legal actions to pursue the user's legal liabilities in accordance with applicable law. Any losses, whether direct or indirect, resulting from the aforementioned measures shall be borne exclusively by the user, and the Platform assumes no legal liability whatsoever in this regard.
Appeals
If the platform determines that abnormal trading behavior has occurred, the platform will notify the user via email. If the user disagrees with this determination, the user may submit an appeal to the platform within seven (7) working days. The platform will conduct a review and respond within seven (7) working days after receiving the appeal request.
BitMart reserves the right to revise and interpret these Guidelines and will update them periodically based on actual trading circumstances. Updates may not be announced in advance, so please continuously monitor platform announcements and relevant pages to obtain the latest information.
